The reason they keep failing is because the capacitors are operating too close to their capacity. Why am i not getting any customer service ? Sadly they have stopped emailing me and their only solution is that i can buy another one them for £200 hmm (déjà vu)ĭo you think this right and fair ? Were they ever fit for purpose when they fail with the same fault. Ive told them i have had enough and I'm not spending any more money on amps just to run my home cinema, The problem i have is that this has been happening every 14 months or so one of the amps will fail, and now i have "4" faulty ones costing £200 each and the 5th is failing as we speak. I used these speakers for around 2 years and they sounded fantastic, but after a while one of the amps started to let feedback/DC back into the sub, so a loud hum was omitted all the time, i contacted def tech and they sent me a replacement, which normally cost around £200, it's well documented that these amps have a problem and I've seen on many forums the same fault,
I need your help and advice please, i purchased a pair of definitive technology BP 7002 about 9 years ago, they cost around £2000, they have an active amplifiers to power the built in sub woofer and this is where my problem are.